GDPR Compliance

ochre-forest is committed to protecting the privacy and data rights of all individuals, including those protected by the European Union's General Data Protection Regulation (GDPR). This page provides information about how we handle personal data in compliance with GDPR requirements.

Data Controller

ochre-forest acts as the data controller for personal information collected through our website and in connection with our consulting services. As the data controller, we determine the purposes and means of processing your personal data.

Contact details:
ochre-forest
245 Richmond Street West, Suite 400
Toronto, ON M5V 1W2
Canada
Email: [email protected]

Legal Basis for Processing

We process personal data on the following legal bases:

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose
• Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract
• Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, provided those interests are not overridden by your rights and interests
• Legal Obligation: Where processing is necessary to comply with a legal obligation to which we are subject

Your Rights Under GDPR

If you are located in the European Economic Area, you have certain rights regarding your personal data:

Right of Access

You have the right to request access to the personal data we hold about you. This includes information about what data we process, why we process it, and who we share it with.

Right to Rectification

You have the right to request that we correct any inaccurate personal data we hold about you, and to have incomplete personal data completed.

Right to Erasure

You have the right to request that we delete your personal data in certain circumstances, including when the data is no longer necessary for the purpose for which it was collected, or when you withdraw consent.

Right to Restriction of Processing

You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data or object to our processing of it.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller without hindrance.

Right to Object

You have the right to object to the processing of your personal data in certain circumstances, including processing for direct marketing purposes and processing based on legitimate interests.

Rights Related to Automated Decision-Making

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

How to Exercise Your Rights

To exercise any of the rights described above, please contact us using the details provided. We will respond to your request within one month of receipt. If your request is complex or we receive a large number of requests, we may extend this period by a further two months, in which case we will inform you.

We may need to request specific information from you to help us confirm your identity and ensure your right to access the information or to exercise any of your other rights. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.

International Data Transfers

As ochre-forest is based in Canada, personal data collected from individuals in the European Economic Area may be transferred to and processed in Canada. Canada has been recognized by the European Commission as providing an adequate level of data protection.

Where we transfer personal data to countries that have not received an adequacy decision, we implement appropriate safeguards to protect your data, such as standard contractual clauses approved by the European Commission.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and applicable legal requirements.

Data Security

We have implemented appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

• Encryption of personal data where appropriate
• Measures to ensure the ongoing confidentiality, integrity, availability, and resilience of processing systems
• Processes for regularly testing, assessing, and evaluating the effectiveness of technical and organizational measures
• Procedures for restoring availability and access to personal data in the event of a physical or technical incident

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority without undue delay and, where feasible, within 72 hours of becoming aware of the breach. Where the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.

Complaints

If you believe that your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority. This may be the supervisory authority in the EU Member State of your habitual residence, place of work, or place of the alleged infringement.

Changes to This Notice

We may update this GDPR compliance notice from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this notice periodically.

Contact Us

If you have any questions about this GDPR compliance notice or our data protection practices, please contact us at:

ochre-forest
245 Richmond Street West, Suite 400
Toronto, ON M5V 1W2
Canada
Email: [email protected]